Plain Language in Government Writing

Why is Plain Language Important in Government Writing?

Government documents often contain important information about laws, regulations, and services. When these documents are written in plain language, they become accessible to a wide audience. 

Writing in plain language ensures that people can:

• Find the information they need: Plain language makes it easier to locate specific details within a document.

• Understand the information: Clear and simple writing helps people grasp complex concepts and procedures.

• Use the information effectively: When people understand the information, they can take appropriate actions, such as applying for benefits or complying with regulations.

How to Use Plain Language in Government Writing

Follow ISO 24495 standards in your government writing:

• Know your audience: Consider the education level, background, and needs of your readers. It's not just about simplifying a document. It's about knowing your intended audience and writing for them to understand.

• Use simpler words and shorter sentences: Avoid jargon and complex sentence structures. Avoiding awkwardly long sentences helps readers in any audience understand and take action.

• Organize information logically: Use headings, subheadings, and bullet points to break up large blocks of text and make the content easier to scan.

• Focus on the key message: State the most important information upfront and avoid unnecessary details.
  When you need to include this supplementary information, use appendices, bibliographies, or other formatting options to keep it separate.

• Evaluate your document: The best way to understand how readers will react to your document is to get them involved, even in a small way. Getting feedback from your intended audience adds valuable perspective.